All BAN member agencies across London

Afro Asian Advisory Service

Address: 53 Addington Square, London SE5 7LB
Tel: 020 7701 0141; Fax: 020 7701 1950
Email: aaas@btconnect.comWebsite: http://www.aaas.org.uk
Opening Hours: Monday to Friday 9.00am – 5.00pm
Areas of Advice: Immigration, Nationality and Asylum
Languages Spoken: Amharic, Tigrinya, Gujarati, Hindi, Punjabi, Urdu, Swahili
We deliver services to people living in: All London Boroughs
Quality Assurance: Specialist Quality Mark; OISC level 3


Asian Women’s Resource Centre

Address: 108 Craven Park, London NW10 8QE
Tel: 0208 961 6549; Fax: 0208 838 1823
Email: asianwomencentre@aol.comWebsite: http://www.asianwomencentre.org.uk
Opening Hours: Monday – Friday 10am – 5pm
Areas of Advice: Welfare benefits, Housing, Domestic Volence and Immigration
Languages Spoken: Bengali, Urdu, Hindi, Punjabi and Gujarati
We deliver services to people living in: All London Boroughs
Quality Assurance: OISC level 1


Asylum Aid

Address: 253-254 Upper St, London N1 1RY
Tel: Advice Line: 020 7354 9264 General: 020 7354 9631; Fax: 020 7354 5620
Email: info@asylumaid.org.ukWebsite: http://www.asylumaid.org.uk
Opening Hours: Advice Line: Tuesday 1:00pm – 4.00pm
Areas of Advice: Asylum and Immigration
Languages Spoken: Interpreters available on request
We deliver services to people living in: All London Boroughs
Quality Assurance: Specialist Quality Mark; OISC level 3


Asylum Support Appeals Project (ASAP)

Address: Ground Floor, Anchorage House, 2 Clove Crescent, East India Dock, London, E12 2BE
Tel: 020 3716 0284
Email: office@asaproject.org.ukWebsite: http://www.asaproject.org.uk
Opening Hours: Tribunal advice and representation service runs 5 days a week Monday – Friday. The second tier advice line is open Monday/Wednesday/Friday 2-4pm
Areas of Advice: advice and representation to asylum seekers appealing decisions to stop or refuse housing & welfare support at an asylum support tribunal, and second-tier advice to frontline organisations working with asylum seekers.
Languages Spoken: An interpretartion helpline is available at the asylum support tribunal
We deliver services to people living in: All London Boroughs
Quality Assurance: AQS


Barnet Refugee Service

Address: 2nd Floor Podium, Hyde House, The Hyde London NW9 6LH
Tel: 020 8905 9002; Fax: 020 8905 9003
Email: advice@b-r-s.org.ukWebsite: http://www.b-r-s.org.uk
Opening Hours: 9am – 5pm Monday to Friday by Appointments Only
Areas of Advice: Immigration and Nationality (OISC Level 1 advice ), the Full range of Welfare rights, Housing, Health advice, education and employment
Languages Spoken: Farsi, Dari, French, Russian, Pashtu, Arabic and access to interpreting services
We deliver services to people living in: Barnet and surronding boroughs
Quality Assurance: AQS; OISC level 1


Bosnia and Herzegovina Community Advice Centre

Address: Rear of 108 High Road, Willesden, London NW10 2PP
Tel: 020 8459 4201
Email: info@bhcac.org.ukWebsite: http://www.bhcac.org.uk
Opening Hours: Drop-in: Mon 9.30-12.30; by appointment; phone Tue and Thurs 9:00am-16:30pm
Areas of Advice: Welfare Benefit Rights, Housing, Community Care and Health advice
Languages Spoken: Bosnian, Serbo- Croat
We deliver services to people living in: All London Boroughs
Quality Assurance: AQS; PQASSO levels 1& 2; IIP


Centre for Armenian Information & Advice

Address: Hayashen, 105a Mill Hill Road London W3 8JF
Tel: 020 8992 4621; Fax: upon request
Email: info@caia.org.ukWebsite: http://www.caia.org.uk
Opening Hours: 9am-4.30pm by appointment (No drop in)
Areas of Advice: Immigration, Benefits, Housing, Debt
Languages Spoken: Armenian, Russian, Italian, Farsi, Albanian,
We deliver services to people living in: All London Boroughs
Quality Assurance: AQS; OISC level 1


Chinese Community Centre

Address: 2nd Floor, 28-29 Gerrard Street London W1D 6JP
Tel: 020 7439 3822; Fax: 020 7734 3572
Email: info@ccc.org.ukWebsite: http://www.ccc.org.uk
Opening Hours: Drop-in: Mon 1pm-4pm; Appointments: Tue to Fri 11am-12pm & 1pm-4:30pm
Areas of Advice: Welfare Benefit in geneal help with case work level, Immigration Level 1
Languages Spoken: Mandarin, Cantonese
We deliver services to people living in: All London Boroughs
Quality Assurance: AQS; OISC level 1


Community of Congolese Refugees in Great Britain (CORECOG)

Address: Stephen Lawrence House, 90 Greengate St London E13 0AS
Tel: 020 8471 5921; Fax: upon request
Email: wgpambu@aol.comWebsite: http://www.corecog.org.uk
Opening Hours: 10.30am to 14.30 Monday to Thusday
Areas of Advice: Immigration and Nationality, the Full rabge of Welfare rights, Housing, Health advice
Languages Spoken: French, Lingala, Kikongo, Tshiluba
We deliver services to people living in: All London Boroughs
Quality Assurance: OISC level 1


Day-Mer Turkish and Kurdish Community Centre

Address: 16 Howard Road, London N16 8PU
Tel: 020 7254 2266; Fax: 020 7275 7245
Email: info@daymer.orgWebsite: http://www.daymer.org
Opening Hours: 10.00am to 16.00 Monday to Thusdays (Drop-in), Appointments on Wednesdays, Helpline (Mon-Thurs): 020 7254 2266
Areas of Advice: Welfare Benefits, Housing, Immigration, Debt, Education, Health
Languages Spoken: Turkish, Kurdish
We deliver services to people living in: All London Boroughs
Quality Assurance: AQS; OISC level 1


East European Advice Centre

Address: Room 18, 238-246 King Street London W6 0RF
Tel: 020 8741 1288; Fax: 020 8741 8388
Email: info@eeac.org.ukWebsite: http://www.eeac.org.uk
Opening Hours: Monday to Friday from 10.00 to 3.00pm except Wednesdays
Areas of Advice: Welfare Benefits, Housing, Immigration,Debt, Education (Level 1)
Languages Spoken: English, Polish, Russian
We deliver services to people living in: All London Boroughs
Quality Assurance: AQS; OISC level 1


Embrace UK Community Support Centre

Address: Selby Centre, Selby Road London N17 8JL
Tel: 020 8801 9224; Fax: 020 8801 0244
Email: ; Website: http://www.embraceuk.org
Opening Hours: Monday – Friday 9:00am – 5:00pm
Areas of Advice: Welfare Benefit, Housing, Immigration, Money and Debt, Business , Health related such as HIV/AIDs, Mental Health and General health, Education and training, Employment
Languages Spoken: English, Amharic and other African languages
We deliver services to people living in: All London Boroughs
Quality Assurance: Matrix; OISC level 1


Eritrean Community in the UK

Address: 266-268 Holloway Road, London, N7 6NE
Tel: 020 7700 7995
Email: office@ericomuk.org.ukWebsite: http://www.ericomuk.org.uk
Opening Hours: Monday – Friday Drop-in and pre booked appointments before 1.00pm
Areas of Advice: Welfare Benefits, Housing, Immigration, Employment, Debt, Community care
Languages Spoken: Tigrinya
We deliver services to people living in: All London Boroughs
Quality Assurance: AQS, OISC


Haringey Somali Community & Cultural Association (HSCCA)

Address: Selby Centre, Selby Road London N17 8JL
Tel: 020 8885 1307 / 020 8801 1307; Fax: 020 8801 0696
Email: hscca@btconnect.comWebsite: http://www.somalicommunity.org.uk
Opening Hours: Monday – Thursday 10am – 4pm
Areas of Advice: Welfare/Benefits, Housing, Debt, Immigration, Refugees & Asylum seekers, at General help with case work and OISC level 1
Languages Spoken: Somali, English
We deliver services to people living in: Enfield, Hackney, Haringey, Islington, Tower Hamlets, Waltham Forest
Quality Assurance: AQS; OISC level 1


IMECE Women’s Centre

Address: 2, Newington Green Road, London N1 4RX
Tel: 020 7354 1359
Email: info@imece.org.ukWebsite: http://www.imece.org.uk
Opening Hours: Monday – Friday 9.45 – 4.30pm
Areas of Advice: Welfare benefits, Housing, Debt/money, Domestic Violence, Employment, Education, Health/Care
Languages Spoken: Turkish
We deliver services to people living in: All London Boroughs
Quality Assurance: AQS


Indoamerican Refugee and Migrant Organisation (IRMO)

Address: 8, Warwick House, Overton Rd, London SW9 7JP
Tel: 020 7733 9977
Email: mail@irmo.org.ukWebsite: http://www.irmo.org.uk
Opening Hours: Tuesday – Friday 10am – 1pm and 2pm – 5pm
Areas of Advice: Immigration, Welfare Benefits, Housing, Employment
Languages Spoken: Spanish
We deliver services to people living in: All London Boroughs
Quality Assurance: AQS, OISC


Iranian & Kurdish Women’s Rights Organisation in Great Britain

Address: PO Box 62651, London EC1P 1JP
Tel: 020 7920 6460; Fax: 020 7920 6495
Email: info@ikwro.org.ukWebsite: http://www.ikwro.org.uk
Opening Hours: 9:30-5:30 only by appointment
Areas of Advice: Domestic violence, FGM, Forced Marriage, Housing, Health, welfare, Rights in the UK
Languages Spoken: Farsi, Kurdish, Arabic,Turkish, Dari, English
We deliver services to people living in: All London Boroughs
Quality Assurance: AQS


Iranian Association

Address: 222 King Street, London W6 0RA
Tel: 020 8741 2304; Fax: 020 8563 7549
Email: info@iranianassociation.org.ukWebsite: http://www.iranianassociation.org.uk
Opening Hours: 9.30 to 5.30
Areas of Advice: Immigration, Welfare, Housing, Education and Employment
Languages Spoken: English, Farsi
We deliver services to people living in: All London Boroughs
Quality Assurance: AQS; Matrix; OISc level 1


Iraqi Association

Address: Iraqi Association, 233 Wood Lane, London W12 0HL
Tel: 0845 145 1312
Email: info@iraqiassociation.orgWebsite: http://www.iraqiassociation.org
Opening Hours: Mon-Wed & Fri drop-ins; Thurs help-line only
Areas of Advice: immigration level 1, general advice on welfare benefit, housing, health, elderly & young people
Languages Spoken: Arabic, Kurdish
We deliver services to people living in: All London Boroughs
Quality Assurance: AQS; OISC level 1


Island Advice Centre

Address: Island House, Roserton St, London E14 3PG
Tel: 020 7536 8110; Fax: 020 7093 0075
Email: admin@island-advice.org.ukWebsite: http://www.island-advice.org.uk
Opening Hours: Drop-in Wed 10:30am to 12:30pm; Telephone advice Mon to Fri 10am – 12pm & Mon and Thu 2pm – 4pm
Areas of Advice: Welfare Rights, Housing, Debt, Immigration and Generalist Service
Languages Spoken: Bengali, Somali
We deliver services to people living in: Tower Hamlets and surrounding areas
Quality Assurance: Specialist Quality Mark (welfare rights, housing, debt, immigration); OISC level 3


Latin American Disabled People’s Project

Address: Unit 7 of the Kennington Workshop, 42 Braganza Street, Kennington, London, SE17 3RJ
Tel: 020 7793 8399; Fax:
Email: ladppadvice@ladpp.org.ukWebsite: http://www.ladpp.org.uk
Opening Hours: Monday – Friday 10am – 5pm
Areas of Advice: Housing, Welfare & Disability Benefits, Community Care, access to education & training, and access to health care
Languages Spoken: Spanish
We deliver services to people living in: All London Boroughs
Quality Assurance: AQS


Latin American House

Address: Priory House, 10 Kingsgate Place, Kilburn London NW6 4TA
Tel: 020 7372 5244; Fax: 020 7372 5650
Email: lesas@casalatina.org.ukWebsite: http://www.casalatina.org.uk
Opening Hours: 9.00 to 18.00, Monday to Friday. Appointments available on weekday evenings Saturdays
Areas of Advice: Welfare benefits (incl appeals), immigration, housing, employment and at basic level in tax, health & community care, family, education, debt
Languages Spoken: Spanish, Portuguese, English
We deliver services to people living in: All London boroughs
Quality Assurance: OISC level 2


Latin American Women’s Rights Service

Address: Tindlemanor, 52-54 Featherstone Street London EC1Y 8RT
Tel: 0844 264 0682; Fax: 020 7336 0555
Email: lawrs@lawrs.org.ukWebsite: http://www.lawrs.org.uk
Opening Hours: Monday – Friday 10 am – 5pm by appointment; Drop-in Monday mornings 10am-1pm, first come first served. Arrive by 9:30am
Areas of Advice: housing, debt, domestic violence, elder abuse, welfare benefits, tax credits at Quality Mark Level 2; general casework (women); counselling & psychotherapy; employment & business development & support; ESOL classes and workshops
Languages Spoken: Spanish & Portuguese
We deliver services to people living in: All London Boroughs
Quality Assurance: AQS


Lewisham Refugee and Migrant Network

Address: 1st floor, Parker House, 144 Evelyn Street, Deptford London SE8 5DD
Tel: O20 8694 0323; Fax: 020 8694 6621
Email: info@lrn.org.ukWebsite: http://www.lrn.org.uk
Opening Hours: 9.30am-5.30pm Monday to Friday
Areas of Advice: Immigration & Asylum, Housing, Welfare Benefits, Money, Education, Health
Languages Spoken: English, Somali, French
We deliver services to people living in: Lewisham & neighbouring boroughs
Quality Assurance: AQS


Limehouse Project

Address: Cheadle Hall, Copenhagen Place London E14 7EY
Tel: 020 7538 0075; Fax: 020 7537 7725
Email: info@limehouseproject.org.ukWebsite: http://www.limehouseproject.org.uk
Opening Hours: Monday to Friday 9-5pm
Areas of Advice: Welfare Benefits, Housing, Immigration (L1), Money & Debt and Consumer Issues (All generalist with casework)
Languages Spoken: Bengali, Sylheti, Urdu, Hindi and Arabic
We deliver services to people living in: Tower Hamlets
Quality Assurance: AQS; Matrix; OISC level 1


Migrants Resource Centre

Address: Derry House, Penfold Street London NW8 8HJ
Tel: 0845 241 0961; Fax: 020 7931 8187
Email: info@migrants.org.ukWebsite: http://www.migrantsresourcecentre.org.uk
Opening Hours:
Areas of Advice: Specialist level in Immigration, Casework level in Welfare Benefits and Tax credit, General Advice Employment, consumer ,debt
Languages Spoken: English, Spanish, Hungarian, Russian, German, Arabic
We deliver services to people living in: All London Boroughs
Quality Assurance: Specialist Quality Mark; OISC level 3


Migrants Resource Centre

Address: 246 Vauxhall Bridge Road, London SW1V 1AU
Tel: 0845 241 0961; Fax: 020 7931 8187
Email: info@migrants.org.ukWebsite: http://www.migrantsresourcecentre.org.uk
Opening Hours:
Areas of Advice: Specialist level in Immigration, Casework level in Welfare Benefits and Tax credit, General Advice Employment, consumer, debt
Languages Spoken: English, Spanish, Hungarian, Russian, German, Arabic
We deliver services to people living in: All London Boroughs
Quality Assurance: Specialist Quality Mark; OISC level 3


Notre Dame Refugee Centre

Address: 16 Leicester Square, London WC2H
Tel: 020 7440 2660 / 24 hour emergency helpline: 0800 169 3111; Fax: 020 4370 3848
Email: drop-in@notredamerc.org.ukWebsite: http://www.notredamerc.org.uk
Opening Hours: Drop-in service on Mondays and Thursdays 11am-4pm – Phone advice and appointments only Tuesday and Friday 11-5pm
Areas of Advice: Immigration/Asylum, Welfare/Benefits, Immigration/Nationality, Support to Refugees and Asylum-seekers
Languages Spoken: French and English
We deliver services to people living in: Westminister
Quality Assurance: AQS; OISC level 1


PRAXIS Community Projects

Address: Pott Street, London E2 0EF
Tel: 020 7729 7985; Fax: 020 7729 0134
Email: admin@praxis.org.uk ; Website: http://www.praxis.org.uk
Opening Hours: Monday – Friday 8.30am – 5.30pm
Areas of Advice: Welfare benefits, Housing, Immigration, access to healthcare
Languages Spoken: Numerous European, African and Asian
We deliver services to people living in: All London Boroughs
Quality Assurance: AQS, Matrix, OISC


Refugee & Migrant Forum of East London (RAMFEL)

Address: Cardinal Heenan Centre, 326 High Road Ilford IG1 1QP
Tel: 020 8478 4513; Fax: 020 8514 0540
Email: ; Website: http://www.ramfel.org.uk
Opening Hours: Mon, Wed, Thurs 10-1pm, Tues 2-5pm
Areas of Advice: Asylum, immigration, welfare benefits, housing, education, domestic violence, young people, women and discrimination
Languages Spoken: English, German, Roma, Hindi, Punjabi,. Arabic. Swahili, Italian, French, Russain, Arabi., Urdu, Dari, Farsi
We deliver services to people living in: All London Boroughs
Quality Assurance: AQS; OISC level 3


Refugee Action Kingston

Address: Siddeley House, 50 Canbury Park Road Kingston upon Thames KT2 6LX
Tel: 020 8547 0115; Fax: 020 8547 0114
Email: admin@refugeeactionkingston.org.ukWebsite: http://www.refugeeactionkingston.org.uk
Opening Hours: Drop-in sessions (Siddeley House): Tues 9.30am-1.30pm; Fri 9.30am-1.30pm; Mon 12am-2pm at the Women’s Friendship Group Holy Trinity Church, Sheen Park, Richmond, TW9 1UP
Areas of Advice: Immigration (Level 1), welfare benefits, education, employment, utilities, health. We can refer clients to solicitors and a wide range of specialist agencies. and Arabic
Languages Spoken: French, Arabic , Farsi , Dari
We deliver services to people living in: Kingston upon Thames
Quality Assurance: AQS; OISC level 1


Refugee and Migrant Network Sutton

Address: 2 Grove Cottage, Grove Park, High Street Carshalton SM5 3BB
Tel: 020 8770 6983; Fax: 020 8770 6198
Email: srefugeen@yahoo.co.ukWebsite: http://www.rmns.org.uk
Opening Hours: Drop-in 10.00-1.00 Wednesdays in Sutton; Office appointments Mon-Fri
Areas of Advice: Immigration, welfare benefits, housing, health, education
Languages Spoken: Advisers speak French. Volunteers speak Farsi, Dari, Arabic, Russian
We deliver services to people living in: Sutton
Quality Assurance: AQS; OISC level 1


Refugee Women’s Association

Address: Print House, 18 Ashwin Street London E8 3DL
Tel: 020 7923 2412; Fax: 020 7923 3929
Email: rwa@refugeewomen.org.ukWebsite: http://www.refugeewomen.org.uk
Opening Hours: Opening times: Mondays to Fridays 9.30am – 5.30pm, drop-ins: between 10.30am – 3.30 pm and helpline: any time during the working hours
Areas of Advice: education, training, employment and generic (ie welfare benefits, housing, health and immigration (sign posting)) to refugee, migrant and asylum-seeking women of all nationalities. Also provide vocational training on ESOL to the same groups.
Languages Spoken: English,Farsi, Swahili, Turkish, Bosnian, Serbo-Croat, Montegran, Amharic and Tigrigna
We deliver services to people living in: All London Boroughs
Quality Assurance: Matrix; OISC level 1


Roma Support Group

Address: P.O. Box 23610, London E7 0XB
Tel: 020 7511 7343; Fax: 020 7511 0822
Email: info@romasupportgroup.org.ukWebsite: http://www.romasupportgroup.org.uk
Opening Hours: Monday, Tuesday, Wednesday 10:30 – 5 pm
Areas of Advice: Welfare Rights, Housing, Debt Management, Employability
Languages Spoken: Polish, Romanes, Slovak
We deliver services to people living in: All London Boroughs
Quality Assurance: AQS


Sangam Association of Asian Women

Address: 210 Burnt Oak Broadway, Edgware Middlesex HA8 0AP
Tel: 020 8952 7062; Fax: 020 8952 0322
Email: info@sangamcentre.org.ukWebsite: http://www.sangamcentre.org.uk
Opening Hours: Monday – Friday 9.30am to 5.30pm and Saturday 9am to 1pm – by appointment only
Areas of Advice: debt, employment, housing, and welfare benefits (generalist level) and immigration (OISC Level 2)
Languages Spoken: Gujurati, Hindi, Urdu, Punjabi
We deliver services to people living in: Barnet, Brent, Harrow and Hillingdon
Quality Assurance: Ouality Mark -general help; OISC level 2


Sangat Advice Centre

Address: Sancroft Road, Harrow HA3 7NS
Tel: 020 8427 0659; Fax: 020 8863 2196
Email: info@sangat.org.ukWebsite: http://www.asiansinharrow.org
Opening Hours: Monday to Friday 9.00 a.m. to 5.00 p.m
Areas of Advice: Immigration – Level 3 welfare benefits QM with casework
Languages Spoken: English, Gujarati, Hindi
We deliver services to people living in:
Quality Assurance: OISC level 3


Tamil Relief Centre in Great Britain (TRC)

Address: Community House, 311 Fore Street London N9 0PZ
Tel: 0208 373 6249; Fax: 020 8373 6250
Email: ; Website: http://www.trcuk.org
Opening Hours: 9.30am – 5pm Monday to Friday
Areas of Advice: Immigration and Nationality, Welfare Rights, Housing, Health Advice, Employment and Education.
Languages Spoken: Tamil, Turkish, Somali, Sinhalese, Urdu
We deliver services to people living in: All London Boroughs
Quality Assurance: AQS, OISC level 1


Tamil Welfare Association (Newham) UK

Address: 602 Romford Road, Manor Park London E12 5AF
Tel: 020 8478 0577; Fax: 020 8514 67 90
Email: twan@twan.org.ukWebsite: http://www.twan.org.uk
Opening Hours: 9am-5pm. Drop-in: Mon & Wed 9am-3pm; Tue, Thu & Fri 9am-1pm. Tel advice Tue & Thu 2pm-4pm
Areas of Advice: Immigration and asylum, welfare benefits, debt and consumer advise, housing, employment, healthcare and other areas concern to Tamil community
Languages Spoken: Tamil
We deliver services to people living in: All London Boroughs
Quality Assurance: AQS; Specialist Quality Mark (immigration & asylum); OISC level 3


Welwitschia Legal Advice Centre

Address: Imperial House., 64 Willoughby Lane London N17 0SP
Tel: 020 8808 1255; Fax: 020 8885 3471
Email: pedro@w-lac.org.ukWebsite: http://www.w-lac.org.uk
Opening Hours: 10am – 5.30pm
Areas of Advice: housing, welfare benefits, immigration, debt, education, employment and training
Languages Spoken: Portuguese, Spanish, French
We deliver services to people living in: All London Boroughs
Quality Assurance: AQS; OISC level 1& 2